Production and experimental systems across support operations, API engineering, and data analysis.
A support-focused web dashboard for testing, monitoring, and diagnosing API failures in plain language. Built to simulate real-world Tier 2 / Tier 3 API troubleshooting by surfacing common failure patterns and providing actionable diagnostic insight, not just raw status codes.
Plain-language root-cause guidance; tracks recurring API issues over time.
View projectFull-stack configure-price-quote platform owning pricing workflows, approval logic and sales-operations automation, built from requirements gathered across sales, ops and leadership.
Centralized quote creation, approvals and pricing — cut operational overhead.
Integration of HubSpot CRM APIs into internal systems, with hardened authentication, payload validation and rate-limit handling.
Reliable CRM sync; resolved recurring auth and rate-limit failures.
Internal ticketing system built to replace a decommissioned Service Manager platform and restore structured intake, tracking, and routing of facilities and repair requests.
Restored visibility; reduced ticket loss/duplication; improved triage and prioritization.
Go-based authenticated REST API with a frontend interface for querying structured data, featuring API key access, rate limiting, and a PostgreSQL/SQLite-backed data layer.
Delivered secured API with auth, rate-limited endpoints, and controlled access via structured routes.
View projectSQL-based analysis of WNBA Draft data (1997–2022) to explore player performance, drafting trends, and college-level patterns using real-world datasets.
Identified draft and performance trends across players and colleges using advanced SQL querying techniques.
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